frequently asked questions

What happened to the 2020 conference?

Due to national and state regulations related to COVID-19, we postponed our 2020 conference to July 12-14, 2021. Your health and safety are our upmost priorities!

In 2020, we’ve held two Crossroads webinar series—one in June, and the other in October. The topics include:

The Growing Trend of State-Wide PDLs & Carve-Outs June 2020
The Changing Treatment Landscape for Sickle Cell Disease June 2020
Value-Based Agreements: Where Are the Results? June 2020
CMS Proposed Rule for Value-Based Purchasing October 2020
Sickle Cell Disease Update with a Physician’s Perspective October 2020
Safety, Legal, and Evidentiary Challenges of Cannabis-Based Products October 2020
COVID-19 Impact on Medicaid Enrollment October 2020

Can I view previous webinars?

Absolutely! If you are a 2021 Crossroads registrant or state employee, you can view the webinars for free. If you aren’t registered, our webinars are $49 each. Please contact us to view the past webinars.

Where will Crossroads 2021 be held?

Crossroads 2021 will take place in Nashville, Tennessee, at the downtown JW Marriott on July 12-14, 2021.

Are there any virtual options for Crossroads 2021?

Yes! We will be live-casting and recording all sessions and panels at Crossroads 2021. Please visit our Virtual Options page for more details on how to register.

What are your COVID-19 policies?

We will be following Metro Nashville guidelines. Please view our COVID-19 page to learn more about our guideline, or click here for the latest Nashville-related information.

The conference site, JW Marriott Nashville, is also following Metro Nashville guidelines. Please view their COVID-19 policies here.

How do I attend Crossroads 2021?

If you originally registered for our 2020 conference and did not request a refund, your registration was automatically transferred to 2021.

If you have not yet registered, you can register here for our 2021 conference.

What is your cancellation policy?

Conference cancellation requests must be received by June 8, 2021 to receive a refund. All cancellations are subject to a $50 processing fee. Contact us to cancel or modify your registration.

How do I book my hotel room at the JW Marriott?

Please click here to book your room under the Crossroads 2021 room block.

Can my company sponsor Crossroads 2021?

Yes! Please visit our Sponsorship page for more information. We have sponsorships and advertising opportunities available.

Can my company exhibit at Crossroads 2021?

We do not have exhibit opportunities at Crossroads. Stay tuned for possible exhibit information at future Crossroads conferences.

Any additional questions?

Please contact us.